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NOTES:
Yes/Yes, as ITS4B.it (Information Technology Solution 4 Business)
Italy
Durable goods, high-end luxury furnitures
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IBM AS/400 ACG (Applicazioni Contabili Gestionali)
9 months
Direct mandate from the company owner to audit, streamline, and digitalize operations.
High-end luxury furnitures manufacturing requires strict operational tracking across high-variant product lines and external subcontractors.
Mandated directly by the owner, led a comprehensive operational audit of existing AS/400 ACG usage using ad-hoc SQL queries to diagnose data integrity issues and eliminate process gaps.
Exercised direct authority (QSECOFR/QSYSOPR) to enforce dormant ERP features.
Configured CL execution scripts.
Authored technical specifications for custom software enhancements.
Established rigorous UAT/FAT protocols.
Delivered fully digitalized workflows across sales, production planning, and subcontracting.
Created absolute visibility and reduced turnaround times across the enterprise.
Business Models
Make-to-Stock (MTS) & Make-to-Order (MTO) for main components
Assemble-to-Stock (ATS) & Assemble-to-Order (ATO) for final products
Multisite production with internal and external subcontractor (conto lavoro) work-order distribution
High variant/configuration complexity causing item code proliferation across materials, colors, markets, and optionals
Areas / Modules / Domains
Sales & Distribution (SD)
Materials Management (MM)
Production Planning / Production Scheduling (PP/PS)
Work Orders (WO)
Production Tracking (PT)
What (Project Scope & Deliverables)
AS-IS Operational Audit & SQL Diagnostics: Conducted an end-to-end analysis of existing business processes using ad-hoc SQL data extractions against AS/400 DB2 tables to identify operational gaps, bottlenecks, manual procedures, and underutilized ACG modules.
Process Optimization & Fast Reporting: Supervised business process re-engineering, built fast SQL reporting routines for management troubleshooting, and drove the digitalization of manual, un-tracked workflows previously handled via phone, email, or paper.
Subcontractor & Production Tracking: Digitalized external subcontracting (conto lavoro) and internal work orders to establish complete traceability within the ERP system via CL scripts and SQL tracking views.
How (Tech Stack & Implementation)
IBM AS/400 & ACG ERP platform
CL scripting and system management under QSECOFR / QSYSOPR / QSYS authority
SQL data extractions and DB2 queries for fast diagnostic reporting and process auditing
Business process re-engineering leveraging proven high-end furniture manufacturing frameworks
Owner-delegated operational authority to enforce tool adoption and workflow compliance
Authoring of technical specifications, User Acceptance Testing (UAT), and Factory Acceptance Testing (FAT) protocols for custom AS/400 extensions
Creation of training materials and execution of user enablement sessions across departments